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GPT-5 launch: The backlash of over-marketing

GPT-5 launch: The backlash of over-marketing

Aug 12, 2025

GPT-5's launch generated significant user feedback and market discussion. Within 24 hours of release, user response prompted Sam Altman to announce the return of previous model options.

Here's an analysis of the launch and the lessons learned from user reactions.

GPT-5 launch event presentation slide

Expectations vs. initial reception

OpenAI positioned GPT-5 as having PhD-level intelligence capabilities. The company had built significant anticipation around the model's potential.

However, some users noted a pattern of ambitious timelines in previous announcements. With substantial investment and industry attention focused on the release, expectations were particularly high.

Launch presentation challenges

The launch presentation faced some criticism, particularly around data visualization. Some benchmark charts appeared to have scaling issues, with a 52.8% score displayed with a bar twice as tall as 69.1%.

AI researcher Gary Marcus highlighted these visualization concerns as problematic for clear communication.

The benchmark chart from OpenAI's presentation

Additionally, some live demonstrations experienced technical difficulties, and certain algebra problems weren't solved as expected during the presentation.

Competition in the coding market

OpenAI appeared focused on gaining market share in the coding assistant space, where Claude has established a strong presence. Claude Code has generated significant revenue, and many major coding assistants use Claude as their default model.

GPT-5's benchmark numbers showed competitive performance: 74.9% versus Claude's 74.5% on SWE-bench. Some developers appreciated improvements in dependency handling.

However, incremental improvements in a competitive market require more than slight benchmark advantages to shift established user preferences and enterprise contracts.

User response to interface changes

To enhance GPT-5's analytical capabilities, OpenAI modified the model's conversational style, reducing some of the more casual and friendly elements that users had appreciated in GPT-4o.

Many users expressed strong preferences for the previous conversational style and missed the warmer interaction patterns.

The decision to initially remove the model selector, preventing users from choosing GPT-4o or o3, generated significant negative feedback.

Screenshot of the model selector interface

A Reddit discussion thread about GPT-5 concerns received over 4,600 upvotes, with users expressing disappointment about the interface changes.

The feedback was substantial enough that within 24 hours, Sam Altman announced plans to restore access to previous models.

GPT-5's actual capabilities

GPT-5 demonstrated strong performance in several areas. The math benchmarks showed impressive results: 94.6% on AIME 2025, indicating solid mathematical reasoning capabilities.

However, some users reported inconsistencies in basic arithmetic problems. For example, simple algebra like "solve 5.9 = x + 5.11" sometimes produced incorrect results despite showing correct methodology.

This highlights an interesting characteristic of AI benchmarks: models can excel at complex problems while occasionally struggling with simpler ones.

Comparison showing GPT-5's performance on different math problems

In coding tasks, GPT-5 performed well, achieving 74.9% on SWE-bench. Developers noted improvements in handling complex dependency issues and building applications.

However, context limitations remained a consideration. GPT-5's 200,000 token limit compared to Gemini 2.5 Pro's million-token capacity affects usability for large codebases.

Industry scaling considerations

The AI industry has largely operated on the principle that increased compute and data lead to proportionally better results.

Some researchers, including Yann LeCun, have suggested that pure scaling approaches may face limitations within the next few years.

GPT-5's reception may reflect the industry's transition from breakthrough moments to incremental improvements. Current trends show:

  • Significant ongoing investment in compute infrastructure
  • Increased competition among multiple strong players
  • Focus shifting from revolutionary claims to practical applications

The competitive landscape now includes specialized strengths: Claude in coding, Gemini with extensive context handling, and other models developing unique capabilities.

Industry implications

GPT-5's launch experience reflects broader changes in the AI landscape. The initial ChatGPT release created a paradigm shift, but subsequent releases face different expectations and market dynamics.

The current environment suggests a shift toward:

  • More gradual, iterative improvements
  • Increased competition driving innovation
  • Greater focus on specific use cases and user needs
  • More sophisticated user expectations

This evolution benefits users through genuine alternatives and companies focusing on solving specific problems rather than making broad claims.

The industry appears to be maturing from breakthrough announcements toward sustained development and practical applications.

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